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Construction AutomationNairobi, Kenya📅 March 22, 2023

“I Had to Call the Site to Find Out What Was Happening.” How One Construction Firm Fixed Their Blind Spots with Rini.

80%Drop in Phone-based Update Requests
3h → 15mTime Spent Gathering Project Status
90+Team Size (including contractors, supervisors, and finance)
100%Procurement & Payment Auditability
“I Had to Call the Site to Find Out What Was Happening.” How One Construction Firm Fixed Their Blind Spots with Rini.
Key Benefits
  • Unified Site Operations
  • Real-Time Project Tracking
  • Automated Approvals
  • Auditability
  • Founder Peace of Mind

Overview

  • Location: Nairobi, Kenya
  • Industry: Construction
  • Team Size: 90+ (including contractors, supervisors, and finance)
  • Previous Tools: Google Sheets, WhatsApp, shared folders, manual reports
  • Core Issue: Founder had no real-time visibility across sites. Project updates were delayed or inaccurate, requiring constant manual check-ins.

Challenges

Every site had its own rhythm — but nothing was synced.
Site supervisors sent updates through WhatsApp. Reports were inconsistent.
Procurement happened via calls and approvals over text.
If anything went wrong, the only way to know was to call the site — or wait for an escalation.
Founder spent 2–3 hours daily just aligning the internal story.

Solution

  • Rini replaced fragmented updates with one unified cockpit for all on-site and back-office activity.
  • Each site tasks, deliveries, and delays were tracked in real time.
  • Supervisors could update progress through mobile — synced into live dashboards.
  • Delays triggered alerts and nudges — visible to ops and leadership immediately.
  • Approvals (material, vendor, payment) routed through one system.
  • Rini surfaced trends: which vendors delayed most, which tasks ran over, where overruns were likely.
  • 1
    A subcontractor didnot show up for a critical task because the timeline had changed — but the update never made it past WhatsApp.
  • 2
    The delay cost them 3 days and almost lost them the client.
  • 3
    Founder realized: our biggest risk was not labor or material. It was lack of clarity.

Results

  • Phone-based update requests dropped by 80%
  • Time spent gathering project status: from 3 hours/day to 15 minutes
  • Timeline slippage reduced across all projects
  • Procurement and payment now fully auditable and trackable
  • Founder stopped "checking in" and started focusing on growth strategy

Quote from the Founder

“I used to manage projects with my gut and my phone. Now, I have answers before I even ask the questions.”

Testimonial

If your construction sites still run on WhatsApp, you're not managing — you're guessing. RINI fixes that.
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